Business Support Officer – Pastoral & Exclusions

The Role

As our Business Support Officer – Pastoral & Exclusions, you will play a critical role in ensuring that the Academy Leadership Team and Pastoral team are able to effectively operate and meet the needs of students more efficiently. You will work across the academy as required, providing excellent administrative and customer services to a variety of stakeholders, establishing and maintaining efficient administrative systems and processes to support the effective running of the academy with a focus on operational excellence. You will work with other members of the Business Support Team to uphold the vision and ethos of the school at all times, representing the academy in a welcoming, personable, helpful, and professional manner. It is essential that the person for this role is organised, able to multitask, work flexibly and have a ‘can do’ approach. You will also assist with general day to day admin tasks which therefore require a good level of IT skills.

 

Oversee the collation and processing of all exclusions and suspensions across the academy.

• Support the Assistant Principals and Deans of Schools in booking parent meetings in.

• Support with daily attendance, ensuring protocol is followed and ongoing efforts are made to ensure a child regularly attends school.

• Support the co-ordination of attendance meetings with Pastoral Assistant Principals and Deans of School.

• Support the DSL in the maintenance and monitoring of Child Protection databases, including Child protection and Child In Need plans.

• Support the DSL with safeguarding audits. • Support the DSL with minutes taking in TAF, TAC and other meetings when required.

• Organisation of SPA day, including parent non-attendance follow up.

• Support with planning new student induction into the academy.

• Provide high level support for the Academy Leadership team.

 

Administration 

Liaise with various stakeholders on behalf of the academy leadership team, including, local authority, Ark network, staff, and students.

• Organise and assist with various meetings, visits, and events, including liaising with various internal and external stakeholders, booking rooms, providing refreshments, preparation of materials and resources, communications, minute taking etc.

• Produce and/or design a wide range of communications and materials in line with our brand guidelines and house style to communicate to a variety of stakeholders, utilising Microsoft packages and other key programmes.

• Maintain and update ALT office notice boards and key internal displays.

Efficiently manage filing and databases, ensuring full compliance with GDPR and in line with our Data Retention Policy.

• Adopt a business-like office environment, ensuring excellent, consistent administration support and customer service is provided, ‘Our Promise’ is met, good relationships with staff are promoted, and you are consistently role modelling professional behaviour.

• Attend to incoming calls and messages in a professional and efficient manner.

 

Other

• Share best practice with the wider team and approach all tasks with a growth mindset.

• Ensure the working environment is to a professional standard e.g. clear desk policy

• Contribute towards the wider academy objectives and improvements.

• Undertake various ad hoc duties, when required eg first aid, cashless till

• Attend and support out of hours’ academy events eg summer fair

• This job description is subject to change with the agreement of the post holder.

• Undertake, and when required, deliver or be part of the appraisal system and relevant training and professional development

• To undertake any other responsibilities as directed by the Executive Principal.

Find out more about the benefits of working for Ark at arkonline.org/careers/why-work-with-us/.

Visit arkglobe.org/jobs to learn more about us and see our current vacancies.

We aim to build a diverse and inclusive organisation where everyone – staff and students – can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark’s diversity and inclusion commitments, please click on this link.

Safeguarding statement:
Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. 

Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark’s safer recruitment process, please click this link.

Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.