Receptionist/Administrator

Posted on 05/09/2025

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London
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Permanent
Full-Time
Operations
Ark Blake Academy
Secondary
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Receptionist/Administrator

About The Role
We are seeking an exceptional Receptionist/Administrator to join our Office Team, to work in close partnership with our Office Manager. As the Receptionist/Administrator, you will be the welcoming face of the school providing a positive first impression to all visitors, parents and carers, students and staff. You will collaborate with members of various teams to uphold the vision and ethos of the Academy at all times and provide outstanding general administrative support and customer service to a range of stakeholders.
You will demonstrate

Excellent team working skills

Excellent communication skills, both written and spoken

Empathy, patience, reliability and consistency

Flexibility, proactivity and a willingness to change approaches when necessary

A high level of self-awareness and self-management

Resilience, motivation and commitment to achieving excellence

Ability to be reflective and proactive in seeking feedback to constantly improve practice

An unwavering determination to deliver excellent customer service for our students, parents/carers and stakeholders

Courtesy, professionalism and tact and present a positive image in a busy Reception/Office environment

A genuine passion and a belief in the potential of every student

Commitment to regular and ongoing professional development and training
The successful candidate will have the opportunity to grow with the Academy and be supported in developing their knowledge and skillset.

If you would like to discuss this opportunity or for any queries, please contact Vicky Rouse by email to [email protected].
Benefits
- Collaborative planning, centralised or shared resources
- Clear and consistent behaviour systems
- Knowledge rich curriculum & traditional T&L approach
- Highly visible supportive leaders who have your back
- Centralised daily detentions
- Realistic and manageable feedback policy
- Excellent CPD opportunities – internal & within network
- Thoughtful and impactful meeting schedule with time for co-planning
- Friday afternoon co-planning following earlier student dismissal
- Free breakfast daily
Find out more about the benefits of working for Ark at https://arkonline.org/careers/why-work-with-us/.
About Us
Ark Blake Academy is a growing and successful academy based in East Croydon that opened in September 2020. We are consistently oversubscribed in every year group and currently have students in Years 7–11. We continue to grow and look forward to our first cohort of students completing their GCSE studies in the summer of 2025. We now wish to recruit for further key roles to drive forward our ambitious plans.

At Ark Blake Academy, our mission for the school is to embed a powerful knowledge-rich curriculum and provide fantastic opportunities for character development, all underpinned by an environment where exemplary behaviour is the norm. In terms of our school culture, it is based around the simple but powerful belief of ‘working hard, being kind and taking responsibility’. We aim to become a leading school in London as quickly as possible by living out this day to day belief.

Discover what it's like to work at Ark Blake Academy by exploring our application information pack here or visit arkblake.org/jobs to learn more and see our current vacancies.

Diversity and inclusion:

We aim to build a diverse and inclusive organisation where everyone – staff and students – can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark’s diversity and inclusion commitments, please click on this link.

Safeguarding statement:

Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants.

Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark’s safer recruitment process, please click this link.

Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.